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FAQs

This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.

HOW LONG DOES SHIPPING TAKE

Most items are fulfilled near the closest location to you. However some items, like our shoes ship only from China so they may take a little longer. Our average shipping time is 7-10 business days.

WHAT PAYMENT METHODS CAN I USE?

We accept USD through credit cards and Paypal. We also accept crypto payments with Bitcoin, Bitcoin Cash, Litecoin, Doge, Ethereum, USDC and DAI.

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

Generally we do not return items unless they are defective, for example a misprint. You can reach out to support if you feel you should receive a refund or exchange and we will do our best to find a solution for you.

WHY DON'T YOU HAVE MORE CRYPTO LOGO SHIRTS?

Unlike most stores, we want to make sure we are allowed to use a logo on our shirt. If you would like to see a specific your favorite token on our shirts feel free to reach out to the project and we'd be more than glad to partner with them.

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Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

The return address is provided with your order because all our orders are fulfilled by our partners in different locations. We try to make sure your products come from a facility closest to you, if products are available nearby.

Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself (if and as applicable).

Returned by Customer - We recommend to contact us before sending a return to make sure that it can be returned, refunded or exchanged. Returns for products, face masks, as well as size exchanges are to be offered at your expense and discretion. 

Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

1. the supply of goods that are made to the consumer's specifications or are clearly personalized;
2. sealed goods which were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons,

therefore we reserve the rights to refuse returns at its sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

For more info on returns, please read our FAQs. 

 

 

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